In early November, due to a hacking incident, temporary measures were enacted to prevent writing within the file systems on CWS servers. Due to this, Urchin reports from November 3-17th were affected. We have received help tickets recently on this issue, and are investigating the proper corrective action to take. We may need to reprocess statistics from November through January across all sites with Urchin statistics, which will result in statistics not being available for these months until the reprocessing is complete. If you have any questions on this, please contact us.
We will look to take corrective action between the week of January 25th and the week of February 1st. More information will be posted here.